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House of Quartz

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HOQ Cleaning & Maintenance GUIDE

Daily
Mild Detergent
Best for everyday clean
Soft
Cloth or Sponge
No metallic surfaces
pH<10
Safe Cleaning pH
Avoid high alkaline products
No Seal
No Sealants Needed
Non-porous by nature
01
Cleaning Guide

HOQ Quartz Surfaces are resistant to acids and alkalis, tea, soda, wine, vinegar, fruit juice stains and other cooking ingredients due to their inherently low porous structure.

For day-to-day cleaning, a gentle liquid detergent applied, mopped and rinsed with clean water will suffice. The simplest way to care for your surfaces is to clean any food or drink spill thoroughly straight away before it has the chance to become a permanent stain.

  • Most bleach-free kitchen & bathroom products are suitable — check that the label states it is suitable for Natural Stone.
  • Textured sponges and cloths are fine for tougher marks — avoid wire wool or anything with a metallic cleaning surface.
  • Microfibre cloths are ideal for buffing dry worktops to a deeper shine after cleaning.
  • Detergents containing bleach and hard scouring granules may harm surfaces over time — rinse thoroughly after use.
  • Food and drink spills have the potential to become stubborn stains if not immediately removed.
  • For paint, nail enamel, chewing gum, mustard and grease that has dried: gently remove excess with a soft plastic spatula before cleaning.
  • Never allow any cleaning product to dry on the quartz surface before rinsing.
  • Do not allow rust or lime to form into a stain.
02
Solvents, Bleaches & Chemicals

Use with Caution

Trichloroethene
May be used to remove specific stains. Must be rinsed thoroughly from surface after scrubbing.
Acetone
May be used to remove specific stains. Must be removed with clean water following use.
Bleach
Should NOT be used for regular cleaning — can remove sheen from worktops if left on surface for extended periods.
Paint Thinners
May be used to remove specific stains — rinse and clean immediately with clean water.
🚫 Never Use
Do not use under any circumstances:
Hydrofluoric acid · Dichloromethane · Caustic soda · Paint strippers · Products containing Sulfamic acid · Phosphoric acid · Any alkaline cleaning product with pH higher than 10 · Any chlorine-based products · Degreasers · Oven cleaner.
03
Hot Pans

HOQ Quartz offers high performance in terms of heat resistance. However, you should never place hot pans directly onto your HOQ Quartz surface as they can occasionally cause serious consequences to the appearance and structural stability of the material.

⚠ Recommended
Always use a pan stand or trivet on which to place hot objects after cooking. Direct heat contact can permanently damage the surface.
04
General Care Guide
  • Do not use sealants, water repellent treatments or coatings.
  • Always use a trivet or hot pad — do not place hot pans directly on surfaces.
  • Over the product’s lifetime, exposure to UV rays may have a limited effect on its colouration or shade.
  • All stone, including engineered stone such as quartz, will chip. Chips usually occur around high-use areas like sinks or dishwashers.
  • HOQ Quartz has more resistance to chipping than granite or marble — but chipping is still possible. Most chips can be repaired.
  • All stone including HOQ Quartz has the potential to crack due to mistreatment or incorrect installation — usually caused by heavy force, high temperatures, or improper support under the countertop.

DO'S

✓Wipe spills immediately with a damp cloth
✓Use mild pH-neutral cleaning products
✓Use a trivet under all hot pots and pans
✓Use cutting boards when preparing food
✓Clean regularly with soft cloths or sponges
✓Rinse surface thoroughly after using any cleaner

DON'TS

✗Place hot pans or trays directly on the surface
✗Use bleach, caustic soda or oven cleaners
✗Use products with pH higher than 10
✗Use abrasive pads, wire wool or scouring pads
✗Allow spills to dry before cleaning
✗Use sealants or water-repellent coatings